Upgrading the Product › Upgrade the Software

Upgrade the Software

Upgrade the software in a Standalone or Distributed deployment. In a:

Distributed deployment

Upgrade the CA Standard monitoring devices before you upgrade the management console.

Standalone deployment

The management console and standard monitor are automatically upgraded.

The setup program logs its status in drive:\CA\ADA_Uninstaller\Logs.

After the upgrade, restore any customized configuration files. For example, if you edited the InspectorAgent.exe.config file to disable packet capture investigations on a CA Standard Monitor, restore this change after the upgrade.

Follow these steps:

1. Log in to the server or virtual machine as an administrator.
2. In Services, stop the CA ADA Inspector service.
3. Double-click the ADASetup<version>.xxx.exe file.

   The Welcome dialog opens.

4. Click Next.

   The License Agreement window opens.

5. Read and accept the license agreement, then click Next.

   The Existing Product Version Detected window opens.

6. Click Next.

   The Upgrade Summary window opens and identifies the installation folder. You cannot change the installation folder.

7. Click Install.

   The upgrade process begins. Messages indicate the progress of the upgrade.

8. When upgrading the CA ADA Manager, the Database Health Check window opens. Click Yes to perform the check.

   When upgrade is complete, the Install Complete window opens.

9. Select "Yes, restart my system," then click Done.

   Upgrade is successful when new data appears in reports in the management console within 30 minutes.

10. (Optional, but recommended) Perform a Disk Defragmentation on the installation drive.
    1. Stop all CA- and NetQoS-related services.
    2. Run the Disk Defragmenter tool from the System Tools window.

More information:

Database Health Check Failed