Monitoring Device Administration › Manage Monitoring Device Incidents › View Monitoring Device Incidents

View Monitoring Device Incidents

Use the Monitor Device Incidents list to view a summary of the monitoring device incidents, and display report details for a particular incident. Filter the list to choose the incident status and monitoring devices you want.

Follow these steps:

1. Click the Administration page.
2. Click Console, Monitoring Device Incidents in the Show Me menu.
3. Review the incident history in the Monitor Device Incidents list.

   For information about incident status, click Help.

4. Filter the list of incidents you want by choosing an option:

   Device

   Choose a monitoring device from the list or use the default, All, to view all incidents for each CA Standard Monitor.

   Incident State

   Choose the incident states you want: Open, Closed, or Open and Closed.

   Minimum Severity

   Choose Major or Unavailable to filter the list of incidents. Unlike other thresholds, monitoring device incident thresholds have a severity of either Major or Unavailable.

5. Click a timestamp entry in the Incident on column to view the incident report details.

More information:

Edit Monitoring Device Incident Thresholds

Enable and Disable Availability Monitoring