CA Advanced Authentication Release Notes › Known Issues › Strong Authentication Known Issues › Inconsistent Display of the Release Number

Inconsistent Display of the Release Number

Symptom:

When you run the installer for Microsoft Windows, you may see occurrences of 8.0 as the release number. You may also see occurrences of 8.0 in the registry entries that are created at the end of the installation process.

Solution:

Ignore this inconsistency in the display of the release number. Refer to the 8.0 release.

Change Java Settings and Enable HTTPS to Download CA Auth ID

Scenario 1

Symptom:

When I download the CA Auth ID in IE browser on the server with Strong Authentication installed, it gives the following error:

Your security settings have blocked an application signed with an expired or not-yet-valid certificate from running.

Solution:

Change Java Settings by navigating to Control Panel and click on Java. Select the Security option as Medium (Instead of High). Default option is High which gives the exception. Then download CA Auth ID using "Arcot Applet Client" & "Arcot Flash Client" on IE or Firefox or Chrome.

Scenario 2

Symptom:

When I download the CA Auth ID in Chrome browser on the server with Strong Authentication installed, it gives the following error:

Permanent storage in the Flash player is disabled.

Solution:

Enable HTTPS instead of HTTP to download using "Arcot Flash Client". Then download the CA Auth ID on IE or Firefox or Chrome.