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CA Risk Authentication Administration Guide › Managing CA Risk Authentication Server Instances › Refreshing a Server Instance › Using CA Advanced Authenticationto Refresh Server Instances

Using CA Advanced Authenticationto Refresh Server Instances

You can refresh specific CA Risk Authentication Server and the Case Management Queuing Server instances by selecting the instance on the Instance Management page.

To refresh server instances:

  1. Ensure that you are logged in as the MA.
  2. Activate the Services and Server Configurations tab in the main menu, and ensure that the CA Risk Authentication tab in the submenu is displayed.
  3. Under the Instance Configuration section, click the Instance Management link to display the page.

    The following table describes the columns on the Instance Management page.

Column

Description

Instance Name

Name of CA Risk Authentication Server or the Case Management Queuing Server instance.

Last Startup Time

The time the instance was last started.

Last Shut Down Time

The time the instance was last shut down.

Last Refresh Time

The time the instance was last refreshed.

Uptime

The duration for which the instance has been running.

Status

The status of the instance.

Organization List To Refresh

The list of organizations to refresh.

  • Choose Select in the drop-down list to select the organizations that you want to refresh.

or

  • Select All in the drop-down list to refresh all organizations.

System Cache Refresh

Select this check box to refresh the system cache.
  1. In the CA Risk Authentication Instances section:
    1. Select the instance of CA Risk Authentication Server that you want to refresh.
    2. Select the organizations to refresh from the Organization List to Refresh drop-down list.
    3. Select System Cache Refresh if you want to refresh the system cache configuration.
    4. Click Refresh.
  2. In the Case Management Instances section:
    1. Select the instance of the Case Management Queuing Server that you want to refresh.
    2. Select the organizations to refresh from the Organization List to Refresh drop-down list.
    3. Select System Cache Refresh if you want to refresh the system cache configuration.
    4. Click Refresh.