Administrator information in CA AuthMinder includes personal information, credentials, and accounts. After you delete an administrator, their credentials and account information is still maintained in the database. You use the AuthMinder Software Development Kit to delete this information from the database.
If you create an administrator with the same name as a previously deleted administrator, then the new administrator does not automatically assume the permissions of the previously deleted administrator. If you want to duplicate a deleted administrator, then you manually re-create all permissions.
Verify that you have the appropriate permissions. The MA can delete any administrators, while GAs can delete all administrators (including other GAs), except MA, in their scope. The OAs can delete all other OAs and UAs in their purview. However, UAs cannot delete other UAs.
Follow these steps:
You can also click the Advanced Search link to search for users based on their status (active or inactive) or their roles (GA, OA, or UA).
The Search Results page appears, with all the matches for the specified criteria.
Note: Even though you have deleted the administrator, their information is still maintained in the database.
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