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CA Strong Authentication Administration Guide › Managing Administrators › Regenerating Activation Code

Regenerating Activation Code

If your organization is using CA Strong Authentication Password as the authentication mechanism, and if any of the administrators forget the activation code that they need to log in, they will contact you for a new activation code. In these cases, you generate a new activation code.

Note: This information is applicable for the CA Strong Authentication Password mechanism only.

Required Permissions

To be able to regenerate an activation code, ensure that you have the appropriate permissions and scope to do so. The MA can regenerate the activation code for any administrator. GAs can update all the administrators (including other GAs), except for MA, in their scope. The OAs can update all other OAs and the UAs in their purview, while UAs can only update their peers within their scope.

Regenerate Activation Code

Follow these steps:

  1. Complete Step 2 through Step 13 in Updating Administrator Information to display the Update Administrator page.
  2. In the Activation Code section, select the Regenerate Activation Code option.
  3. Click Save to generate the activation code.

    The success message includes the new activation code.

    Send the new activation code to the administrator.