CA Strong Authentication Administration Guide › Managing Administrators › Updating Administrator Information

Updating Administrator Information

Required Permissions

Verify that you have the appropriate permissions and scope to do so. The MA can update any administrator. GAs can update all administrators (including other GAs), except for MA, in their scope. The OAs can update all other OAs and the UAs in their purview, while UAs can only update their peers within their scope.

Update Administrator Information

Follow these steps:

1. Click the Users and Administrators tab.
2. Under the Manage Users and Administrators section, click the Search Users and Administrators link to display the corresponding page.
3. Enter the partial or complete information of the administrator whose information you want to update (as discussed in the preceding section) and click Search.

   A list of administrators matching the search criteria appears.

4. Click the <user name> link of the administrator whose information you want to edit.

   The Basic User Information page appears.

   Note: This page also displays the User Account Information (Account Type, AccountID, and Status) if any account type was configured.

5. Click Edit to change the administrator information about this page, as shown in the following figure.
6. In the User Details section, edit the required fields (First Name, Middle Name, and Last Name).
7. In the Email Address(es) section, edit the email addresses for the email types that are configured for the organization.
8. In the Telephone Number(s) section, edit the telephone numbers for the telephone types that are configured for the organization.
9. In the Custom Attributes section, edit the Name and Value of the custom attributes.
10. You can click Save to save the changes and return to the User Information page. Alternatively, click Next to proceed with additional configurations.

    Note: If you do not see the Next button, it means that no account type has been configured for the organization. In this case, click Update Administrator Details and go to Step 14.

    If you click Next, then the User Account page appears.

11. In the User Account section:
    • Edit the Account Type and Status fields.
    • Expand Advanced Attributes to add AccountID Attributes for the account ID.
12. Click Update Administrator Details.

    The Update Administrator page appears.

13. In the Role section on this page, change the role of the administrator using the Role drop-down list.
14. In the Set Password section:
    • Set the Password and Confirm Password for the administrator.
    • Select Lock to lock the administrator’s credentials for a specific period, which you can specify in the From and To fields of the Credential Lock Period section.
15. In the Manages section:
    • Select the organizations that the administrator will manage. You can also remove the organization from the administrator’s scope by moving the specific organization from Selected Organizations to Available Organizations.
16. Click Save.