This section provides troubleshooting information to help you identify and resolve problems that you can encounter when using CA ARCserve Central Virtual Standby.
This section contains the following topics:
Cannot Connect to Specified Server Messages Appear When Attempting to Add Nodes
Blank Webpages Appear or Javascript Errors Occur
How to Troubleshoot Page Loading Problems
Web Pages Do Not Load Properly When Logging in to CA ARCserve D2D Nodes and Monitoring Servers
Garbage Characters Appear in Browser Windows When Accessing CA ARCserve Central Applications
CA ARCserve D2D Web Service Fails on CA ARCserve D2D Nodes
The CA ARCserve D2D Web Service Runs Slowly
Certificate Error Appears When You Log In to the Application
Invalid Credentials Message Appears When Adding Nodes
Invalid Credentials Messages on Windows XP
Access Denied Errors Occur when Adding a Node by IP/Name
Nodes Do Not Appear on the Node Screen After Changing the Name of the Node
Operating System Not Found Errors Occur
Virtual Standby Jobs to Hyper-V Systems Fail
Virtual Standby Jobs Fail Due to Internal Errors
Virtual Standby Jobs Fail Using the hotadd Transport Mode
Virtual Standby Jobs End with No Sessions Warning Messages
Backup and Recovery Jobs Do Not Use the SAN Transport Mode
Backup and Recovery Jobs Using the hotadd Transport Mode Cannot Mount Disks
Add New Tab Link Not Launching Properly for Internet Explorer 8, 9, and Chrome
Cannot Specify an Asterisk or Underscore as a Wildcard in Filter Fields Using Japanese Keyboards
Virtual Machines Do Not Power On Automatically
CA ARCserve Central Virtual Standby Cannot Communicate With The Nodes
Error Preparing for Remote Conversion. Failed to Create VSS Snapshot
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