Restore Microsoft Exchange Email Messages

Restoring Data › Restore Microsoft Exchange Email Messages

Restore Microsoft Exchange Email Messages

Virtual Standby lets you restore Microsoft Exchange Data from CA ARCserve D2D recovery points. From the recovery points you can recover or restore mailboxes, mailbox folders, and individual email messages.

Note: To perform granular restores of Exchange server data, your account must have the required access permissions. For more information, see the CA ARCserve D2D User Guide.

To restore Microsoft Exchange email messages

Log in to the application and click Node on the Navigation bar.
From the Node screen, expand the group containing the node that you want to restore.

Click the check box next to the node that you want to restore and then click Restore on the toolbar.
From the Restore dialog, click Restore Exchange Mails.
The Restore Exchange Mails dialog opens.
Specify the backup location. You can either specify a location or browse to the location where your backup images are stored. If necessary, enter the User name and Password credentials to gain access to that location. You can click green arrow validate icon to verify proper access to the source location.
The calendar view will highlight (in green) all dates during the displayed time period that contain recovery points for that backup source.
Select the calendar date for the backup image you want to restore.
The corresponding Exchange mailbox databases for that date are displayed, along with the time of the backup, the type of backup that was performed, and the name of the backup.
Select a Exchange mailbox database that you want to restore and click Next.
Note: If you did not enable the Exchange Granular Restore option during backup (no catalog generated), a notification message will be displayed asking you if you want to generate an Exchange Granular Restore catalog at this time. If you select No for generating a catalog now, you will not be able to browse to or select a granular recovery point. As a result you will only be able to perform full database restore from the Browse Recovery Points Restore dialog.

The Restore Exchange Mails dialog is updated to display a listing of the mailbox content for the selected database.

Note: Exchange Granular Restore supports email restores only. Calendar, Contacts, Notes and Tasks restores are not supported.
Select the level of Exchange object(s) to be restored (mailbox, folder, or individual mail).
You can select the entire content or partial content of the Exchange object to restore. You can select multiple Exchange objects to restore.

Note: CA ARCserve D2D does not support granular recovery of Exchange public folder objects. You need to use Application Restore to recover the entire public folder database and then extract the specific Exchange object you need.

Note: When using CA ARCserve D2D to restore individual mailbox/mail objects from the Exchange mailbox database, the operating system used for the restore must be same as used when it was backed up (including the same Windows Version number and Service Pack level and also the related version of the visual C++ redistributable package required to support it).

Note: During browse and restore of emails from the CA ARCserve D2D UI, the "From" field property of the message may not display in the UI for mailboxes which have never logged in to the exchange server. However, if this occurs the emails will still be correctly restored.
1. You can select a mailbox database.
  If you select a mailbox database, all of the mailboxes in that database will be restored.
2. You can select the mailbox (or mailboxes) to be restored.
  If you select a mailbox level, all corresponding content (folders and individual mail) within that mailbox will be restored.
3. You can select a folder(s) within a selected mailbox to be restored.
  If you select the mailbox folder level, all corresponding mail content within that folder will be restored.
4. You can select the individual mail(s) to be restored.
  If you select the individual mail level, only the selected mail object(s) will be restored.
  
  Note: For Exchange 2003 only, if the individual mail to be restored was sent using any email client other than Outlook and the mail had some type of flag status marker attached to it when it was backed up, the mail itself will be restored, but the attached marker will not be included with the restored mail.
When the Exchange objects to be restored are specified, click Next.
Select the destination for the restore.
The available options are to restore to the original location of the backup or restore to a different location.

Note: For Exchange 2010, archived mailbox items cannot be restored to the original location. Archived mailbox items can only be restored to an alternate location or to a local disk. In addition, regular mailbox items cannot be restored to archive mailboxes.
Restore to Original Location
Restores the mails to the original location from where the backup image was captured. Mails will retain the same hierarchy and be restored to its original mailbox and original folder.
- If current machine is not the active Exchange server, CA ARCserve D2D will detect the location of the active server and then restore the mails to that active server.
- If mailbox has been moved to another Exchange server, but still in the same organization, CA ARCserve D2D will detect the new Exchange server where the original mailbox resides, and then restore to that new server.
- If the display name of the mailbox was changed, any attempt to restore the mailbox (from an earlier backup session) to its original location will fail because CA ARCserve D2D will not be able to find the changed name. To solve this problem, you can specify to restore this mailbox to an alternate location.
Note: When restoring a mailbox or mail to the original location, make sure the destination mailbox is available, or else the restore will fail. CA ARCserve D2D only validates the destination when the restore job is submitted.
Dump File Only
Restores the mails to a disk. This disk location can be local or a remote machine.The restored mails will maintain the same hierarchy as they had in the corresponding Exchange Mailbox. The file name will become the subject of mail.

Note: If the mail subject, folder name, or mailbox name includes any of the following characters, the character will be replaced by hyphen (-) in file name: \ / : * ? " < > |

For this option, you also need to specify what you want CA ARCserve D2D to do to resolve a conflict situation. In Exchange, you can have multiple mail objects with the same name under the same folder. However in a File System, two files with the same name cannot co-exist under the same folder.

There are two options to resolve this conflict situation:
- Rename - If on the disk, there is a file with the same name as the mail subject, CA ARCserve D2D will still name the mail subject, but will append a number at the end of the mail subject.
- Overwrite - If on the disk, there is a file with the same name as the mail subject, CA ARCserve D2D will overwrite that file.
Note: When you select individual mail objects to restore to the disk (dump), by default the format of the restored mail object will be an Outlook Message (.MSG) file and not a Personal Storage Table (.PST) file.
Restore to Alternate Location:

Restores the mails to a specified location or lets you browse to the location where your backup images will be restored. The destination must be a mailbox in the same Exchange organization, and a new folder name is required. (If you are attempting to restore mails to an alternate location, the destination cannot be a public folder).

Note: When restoring mail to an alternate location, if the specified destination folder already exists, the restore will continue. However, if the specified folder does not exist, then CA ARCserve D2D will create the folder first and then continue the restore.

After inputting the User Name and Password, you can click the Browse button to navigate through a list of all Exchange Servers, Storage Groups, Exchange Databases, and Mailboxes in the current organization.

Select any mailbox as the destination.
When the restore options are selected, click Next.
The Restore Summary dialog is displayed.
Review the displayed information to verify that all the restore options and settings are correct.
- If the summary information is not correct, click Previous and go back to the applicable dialog to change the incorrect setting.
- If the summary information is correct, click Finish to launch the restore process.
Note: When the Catalog and Restore Job for Exchange Granular Restore is in progress, the backup session will be in a mounted state. Do not perform any operation (format, change drive letter, delete partition, etc.) on this mounted volume.