Troubleshooting › Backup and Restore Problems

Backup and Restore Problems

This section contains the following topics:

Jobs Do Not Start on Schedule

Cannot Back Up Open Files

Restore Job Fails on Citrix Server

Local Restore Data Backed Up with Compression and/or Encryption Failed

CA ARCserve Backup Does Not Restore Data Based on File Access Time

GUI Freezes in Active Directory Restore Mode

Scheduled Backup Jobs Fail After Changing the Login Credentials for Agent Computers

Running a Full Backup (Clear Archive Bit) or Incremental Backup on a Source Previously Backed Up in a SFB Job Causes Data Loss

Unable to Run an On-Demand Synthetic Full Backup

Restore Job Activity Log Errors

CA ARCserve D2D Backup Jobs Fail When Submitted from the Backup Manager

CA ARCserve Backup Does Not Back up Files that were Moved or Renamed