This table contains the Call Request Service Types that are not related to service level agreements in Problem Manager. These may be used to associate the types of service call requests to receive, and are can be defined by the user. Examples include: Platinum, Gold, Silver, or Bronze.
|
Field |
Data Type |
Reference |
Remarks |
|---|---|---|---|
|
code |
nvarchar(30) |
|
Specifies the primary key of this table. |
|
del |
INTEGER |
Active_Boolean_ Table::enum |
Specifies the status of the Deleted flag as follows: |
|
description |
nvarchar |
|
Provides the text description of service. |
|
id |
INTEGER |
|
Specifies the primary key of this table. |
|
last_mod_by |
byte(16) |
ca_contact::uuid |
Specifies the UUID of the contact who last modified this record. |
|
last_mod_dt |
INTEGER |
|
Identifies the timestamp for when this record was last modified. |
|
owning |
INTEGER |
Service_Contract ::id |
Specifies the unique (to the table) numeric ID. |
|
persid |
nvarchar(30) |
|
Identifies the Persistent ID: (SystemObjectName:id) |
|
rank |
INTEGER |
|
Identifies the ranking status of the service type to determine level of priority. |
|
schedule |
nvarchar(30) |
Bop_Workshift |
Foreign key to the peristent_id field of the bpwshft table, this is the Schedule. |
|
sym |
nvarchar(30) |
|
Identifies the name of the service type. |
|
violation_cost |
INTEGER |
|
Specifies the monetary cost for violation. |
|
Copyright © 2013 CA.
All rights reserved.
|
|