Implementing Policy › Policy Implementation › Notifications › User Authentication › Logged In User Counts and Session Counts

Logged In User Counts and Session Counts

The following KPIs count the number of unique licensed users that are logged in to the system (for example, CA SDM Web UI, SOAP Web Services, REST Web Services, and so on), regardless of how many sessions each user has opened:

Note: For a licensed user, ensure that the Licensed? check box is selected from the Access type page of the contact (navigate to Security and Role Management, Access Type on the Administration tab and search for the contact).

• webConcurrentLicenseCt
• webConcurrentSOAPLicenseCt
• webConcurrentRESTLicenseCt
• webConcurrentTotalLicenseCt

The following KPIs count the numbers of unique unlicensed users that are logged in to the system, regardless of how many sessions each user has opened:

• webConcurrentNonLicenseCt
• webConcurrentSOAPNonLicenseCt
• webConcurrentRESTNonLicenseCt
• webConcurrentTotalNonLicenseCt

The following KPIs count the number of unique sessions that started during the interval:

• webSessionCt
• webSOAPSessionCt
• webRESTSessionCt

For more information about the KPI description, see the KPI detail page (navigate to Service Desk, KPIs on the Administration tab and search for the KPI). For more information about how these KPIs count from different session types, see the How KPIs Count from Different Session Types topic.