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(Advanced Availability Configuration) Stop the Application Server

Before you stop an application server, you have to notify all active users to move to another application server.

Follow these steps:

  1. Send a notification to all the active users on the application server that you want to stop to move to another application server. This notification can include the details of the other application server. For example, you can send an email notification.
  2. Execute the following command on the application server that you want to stop:
    pdm_server_control -q interval -s server_name
    
    -q interval -s server_name

    Notifies a local or remote application server to quiesce in a specified time interval.  This interval is the number of seconds before the server goes offline.  When using this option without a server_name, the local server is notified to quiesce. This option cannot be used for a background or a standby server.

    A pop-up message is displayed to all the active users on the application server. This message notifies the users about the server shutdown and the time left for the shutdown. The users must save their work and logout within that time. The application server stops after the specified time. The users log on to the other application server to resume their work.

    (Recommended) The active Support Automation analysts can create a ticket related to their session to save their work. They can log in to the other application server and refer to this ticket to resume their work.