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(Advanced Availability Configuration) Stop the Background Server

Before you stop the background server, promote the standby server (that you have upgraded) as the new background server. If Support Automation is installed with CA SDM, notify the active Support Automation users about the background server shutdown.

Follow these steps:

  1. Execute the following command on the background server to notify all active users using Support Automation to save their work:
    sa_server_notifier [-h] | [-q seconds] | [-c]
    
    -h

    Displays the help page.

    -q seconds

    This option notifies a local server (background) to quiesce in a specified time interval. This interval is the number of seconds before the server goes offline. This option cannot be used for a standby server or application server.

    -c

    This option cancels a previously sent quiesce request.

    A pop-up message is displayed to all the active users using Support Automation. This message notifies the users about the server shutdown and the time that is left for the shutdown. The users must save their work and logout within that scheduled time.

  2. Execute the following command on the standby server that you wish to promote as the new background server:
    pdm_server_control -b
    
    -b

    Notifies a local standby server to become the background server. The standby server must already be running. If the server is not running, it is started but no failover is performed; to start a failover, run the command again.

    The background server shuts down automatically and the standby server is promoted as the new background server. This change does not affect the end-user sessions. The in-progress updates (if any) are stored and delayed, until the new background server comes online.