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Integrating with Other Products › CA NSM Integration › Post Integration Process › Troubleshoot Integration › 2D/3D Map Error Messages (Windows Only) › TNGWV object create failure= x

TNGWV object create failure= x

Reason:

This error typically occurs when the integration script is executed multiple times without first running de-integration (x represents a number).

Action:

To de-integrate, then integrate, CA SDM with the CA NSM 2D/3D map and Unicenter Explorer, complete the following steps:

  1. At the command line, enter: 
    installation-directory\bin\deintahd.exe
  2. Open the CA NSM Object Browser. Locate and click Method to display a list of methods.
  3. If any AHD Methods are listed in the name column, select Delete from the Object menu to remove them.
  4. Click Popup_Menu to display a list of menus.
  5. If any AHDManagedObject exists under the name column, select Delete from the Object menu to remove it.
  6. With Popup_Menu still open, scroll down until ManagedObjects displays under the name column.
  7. Search for any ManagedObject that has a method name containing AHD. If any exist, select Delete from the Object menu to remove them.
  8. Click Jasmine_Menu_Action to display a list of Unicenter Explorer methods. If any USPSD menu actions are listed in the name column, select Delete from the Object menu to remove them.
  9. Click Jasmine_Menu_Object to display a list of Unicenter Explorer menus. If any USPSD menu objects are listed in the name column, select Delete from the Object menu to remove them.
  10. Exit Object Browser.
  11. At the command line, enter: 
    installation-directory\bin\integAHD.exe

Your integration into the 2D/3D maps and Unicenter Explorer should now be successful. Right-click a managed object from the 2D/3D map or Unicenter Explorer, and verify that all of the CA SDM menu options are displayed.