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Integrating with Other Products › CA NSM Integration › Post Integration Process › Troubleshoot Integration › How to Check the Slump Connection

How to Check the Slump Connection

If the CA NSM converter is running and you still do not see any events being created, verify the slump connection to CA SDM.

To verify the connection, do the following:

  1. Use the slstat command from the command line on the CA SDM computer.
  2. Look for a slump connection to tngcnv.

    If you do not find one, the converter is not communicating with CA SDM.

  3. Restart the CA NSM converter, and then verify the connection again.
  4. (If the connection still cannot be found) Check the tngcnv.n files (located in installation-directory\log) for errors regarding tngcnv and slump logon.