CA SDM REST API

Representational State Transfer (REST) is a style of software architecture for distributed hypermedia systems such as the World Wide Web. The CA SDM REST API lets application, integration, and web developers build UIs and applications for devices such as tablet computers and smartphones. Users such as analysts, employees, and customers can then use the UI or application on these devices. For example, application developers can develop a CA SDM UI that lets analysts use devices to update tickets.

The REST API accesses resources by using a Uniform Resource Identifier (URI)—a character string that identifies a name or resource on the Internet. In CA SDM, resources can be objects such as tickets, assets, contacts, and so on. An application using the REST API makes an HTTP request to a URI and parses the response. Such identification enables interaction with representations of the resource over a network. Each client to server request contains all the information necessary to understand the request, and does not use any stored context on the server.

Developers use the REST API directly to send HTTP requests to the server for the resource they want to manipulate. Developers only need an HTTP client library, which is available with most programming languages. Because the REST API is based on open standards, you can use any Java programming language to access it.

Note: For information about REST HTTP methods, see the Technical Reference Guide.