Using CA XCOM Management Center Through the Internet › Log In

Log In

User IDs can be defined in the CA XCOM Management Center configuration and the specified credentials must be authenticated through through the CA Embedded Entitlements Manager (EEM). See your CA XCOM Management Center administrator for user ID definition and configuration.

Users whose credentials are authenticated successfully, but are not defined in the CA XCOM Management Center configuration, are automatically added as regular users to the CA XCOM Management Center configuration.

To log in to CA XCOM Management Center

1. Use your web browser to access the CA XCOM Management Center website, by entering the website address supplied by your CA XCOM Management Center administrator.

   Note: For more information about the website address, see Log In in the chapter "Configuring and Administering CA XCOM Management Center."

   The CA XCOM Management Center login screen appears.

2. Enter your user ID and password and click Log In.

   If you do not enter user ID and/or password, an error message is displayed, advising you to enter the missing value.

   

   If the authentication by the CA EEM server fails, an error message is displayed and allows the user to re-enter the information. Clicking on the moreInfo button gives more information about the cause of the failure on the error page as shown below.

   

   The output for the MoreInfo button is as follows:

   

   Click the Login button on this page to return to the login page.

Notes:

• The Log In page also appears when your current session has timed out and you request another CA XCOM Management Center function. If your password expires or you do not have a valid login credentials, contact your security administrator.
• The user ID can be up to 255 characters. An error message is issued for user IDs longer than 255 characters.