CDSI - RSCx Messages › CIAS Messages › CIAS-41
CIAS-41
Agent agentname is not receiving messages
Reason:
CA WA CA 7 Edition cannot connect to agent agentname during initialization or when a /IAS,FUNC=RECONFIG is issued.
Action:
Consider the following actions:
- Determine whether the agent is active.
- Determine whether the domain name or IP address is valid.
- Determine whether you have an encryption problem. Look for CIAS-09 CIAS11001I Response code=00000006, reason-00000063 messages in the CA 7 browse log.
- For assistance, contact CA Support at http://ca.com/support.
After the problem is resolved, restart the agent to reestablish a connection to the agent. If that fails, issue the /IAS,FUNC=RECONFIG command to reestablish a connection to the agent.
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