Previous Topic: Plan Your Enterprise Agent NetworkNext Topic: Conversion Considerations


Collect Information

Planning for your enterprise agent network consists of the following activities:

Some users find it helpful to set up a table to list out the information. The table could list agent information in one section (CA WA CA 7 Edition needs this information). The table could list CA WA CA 7 Edition information in another section (the agents need this information). The appendix contains table samples. The format is only a suggestion, and you can tailor the tables to include columns you deem appropriate.

More information:

Planning Tables