Previous Topic: SCMS-14Next Topic: SCMT-02


SCMT-01

PRODUCT INTERFACE TASK IS NOT ACCEPTING WORK

Reason:

The CA Workload Automation SE product interface task was either never initialized or has been disabled due to a error condition. The product interface task is initialized when a supported product interface, such as SERVICEDESK, is specified in the initialization file.

Action:

Make sure that the SERVICEDESK initialization file statement is specified in the product's initialization file, and then restart CA Workload Automation SE.