Reason:
The CA Workload Automation SE Cross-Platform Tracker (XTRK) message function module could not obtain the internal lock for the print or snap dd indicated by xxxx, PRT or SNAP). The task-id that owns the lock is indicated by own and the task-id that is forcing control of the lock is cur. After one minute the lock is forced.
Action:
If the message is issued repeatedly, contact CA Support at ca.com/support for assistance.
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