Configuring a CA Workload Automation AE Instance › Configure CA Workload Automation AE to Send Email Notifications

Configure CA Workload Automation AE to Send Email Notifications

You can configure CA Workload Automation AE to send email notifications to operators or administrators who resolve problems or attend to emergencies.

Follow these steps:

1. Click Start, Programs, CA, Workload Automation AE, Administrator.

   The Instance - CA Workload Automation AE Administrator window opens.

2. Select an instance from the Instance drop-down list in the Settings pane.
3. Click the Integration icon on the toolbar.

   The Integration - CA Workload Automation AE Administrator window appears. The Notification tab is selected by default.

4. Select Standard Email from the Method drop-down list in the Settings pane.

   The SMTP Host, SMTP Server Requires Authentication, SMTP User, SMTP Password, SMTP From Address fields appear.

   Notes:

   • If you select None from the Method drop-down list, CA Workload Automation AE does not send notifications even if you specify the notification attributes in the job definition.
   • The equivalent configuration parameter is NotifyMethod.
5. Complete the following fields as appropriate, and click Apply.

   SMTP Host

   Specifies the Simple Mail Transfer Protocol (SMTP) server host name and port number the scheduler sends the email to.

   Example: SMTPserver:333

   Notes:

   • The default port number is 25. If the SMTP server is using the default port, you do not need to enter the port number in the SMTP Host field. However, if the SMTP server is using a port other than the default, you must enter the port number in the SMTP Host field. Use a colon to separate the SMTP server host name and port number values.
   • The equivalent configuration parameter is NotifySMTPHost.

   SMTP Server Requires Authentication

   Specifies whether the SMTP server requires authentication to send an email.

   Notes:

   • The SMTP Server Requires Authentication check box is not selected by default. Verify with your administrator and select this check box only if the SMTP server requires authentication to send an email.
   • The equivalent configuration parameter is UseSMTPAuthentication.

   SMTP User

   Defines the user name that is used to connect to the SMTP server.

   Example: user@example.com

   Notes:

   • Enter the user name in the form of an email address.
   • The SMTP User field is enabled only if you select the SMTP Server Requires Authentication check box.
   • The equivalent configuration parameter is NotifySMTPUser.

   SMTP Password

   Defines the password associated with the SMTP User.

   Notes:

   • The SMTP Password field is enabled only if you select the SMTP Server Requires Authentication check box.
   • The equivalent configuration parameter is NotifySMTPUser.

   SMTP From Address

   Defines a valid SMTP from email address.

   Default: CA WAAE.XXX.DO_NOT_REPLY; XXX specifies the name of the CA Workload Automation AE instance.

   Note: You can use $$XXX$$ to specify the name of the CA Workload Automation AE instance. For example, if you enter Mail.From.$$XXX$$@xyz.com, the SMTP from email address is displayed as Mail.From.ACE@xyz.com, where ACE is the name of the CA Workload Automation AE instance.

6. Click the Services icon on the toolbar.

   The Services - CA Workload Automation AE Administrator window appears, displaying a list of services installed on the selected instance.

7. Right-click the scheduler service, and click Pause.

   The scheduler pauses.

8. Right-click the scheduler service, and click Resume.

   The scheduler resumes. CA Workload Automation AE is configured to send email notifications.

Note: If you specify an invalid email address, CA Workload Automation AE does not send the email notification. A login denied error message is displayed in the scheduler log after the terminal status events are processed. CA Workload Automation AE does not send the email notification even if one of the multiple email addresses you specified is invalid.