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Download Product Maintenance Packages

You can download maintenance packages for installed products through the Software Catalog tab.

Follow these steps:

  1. Verify that your CA CSM login user name is associated with a registered user of the CA Support Online website on the Software Acquisition Settings page.

    CA CSM uses the credentials to access the CA Support Online website.

  2. Click the name of the product for which you want to download maintenance on the product tree at the left.

    Maintenance information about the product appears in the Releases section at the right.

  3. Click the Update Catalog Release button for the product release for which you want to download maintenance.

    A dialog that shows the progress of the task opens. When the task completes, you can click Show Results on the Progress tab to close this dialog. The task output browser opens and you can view the action details. Click Close to close the task output browser.

    Note: While a task is in progress, you can perform other work. You can click Hide to exit the dialog and view the task status later on the Tasks tab.

    The maintenance packages are downloaded.

More information:

Download Maintenance Packages for Old Product Releases and Service Packs