When an error is detected in any CA Vtape module, error recovery routines take place by issuing messages like SVTnx100E and SVTnx200E. This condition generates an SVC dump. The SVC dump is eligible to be suppressed by DAE (Dump Analysis and Elimination) and is generated during the first failure only. These self-documenting error recovery procedures are designed to simplify the error data collection process and ensure that the documentation is appropriately collected. As soon you detect that a dump is generated under these conditions, contact CA Support to report the error and receive the corresponding corrective maintenance.
Note: For online technical assistance and a complete list of locations, primary service hours, and telephone numbers, contact CA Support at http://ca.com/support.
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