Previous Topic: Use Case: Adding a New Rule to a ServiceNext Topic: Configuring Data Collection


Use Case: Defining an Action

This use case illustrates the process for defining an action for use in scheduling jobs or policy rules.

  1. Verify the prerequisites for defining the action:
  2. Define the attributes of the action and the name of the action in the CA Virtual Assurance user interface.
  3. Verify the results of adding the server to the service:

    Note: Actions that specify a help desk approval requirement cannot be used for action scheduling. If you need the same action for a scheduled action, create a second action that does not include the help desk approval requirement.