SCVMM Server Connection Failed

Symptom:

After I have added a new SCVMM Server connection under Administration, Configuration, the validation of the connection to the SCVMM Server failed.

Solution:

The following procedures address the most common issues which can cause a connection failure:

Verify, if the used SCVMM Server connection data (server name, user, password) is still valid. If necessary, update the connection data.
Verify, if the SCVMM Server system is running and accessible.

To update the SCVMM Server connection data

Click (Add) or (Edit) that is associated with the failed connection.
The New or Edit SCVMM Server dialog appears.
Add the valid server name, user, and password. Enable Managed Status and click OK.
The connection data is updated.
Click (Validate) in the upper-right corner to validate the new settings.
If the connection to the SCVMM Server cannot be established, continue with the next procedure.

To verify, if the SCVMM Server system is running and accessible

Open a command prompt on the CA Virtual Assurance manager system and run the following commands:
```
nslookup <SCVMM Server Name>
ping <IP Address of SCVMM Server>
```
Verify the output of the commands to find out whether the SCVMM Server has a valid DNS entry and IP address.
If the SCVMM Server is not in the DNS, add the SCVMM Server to the Windows hosts file on the CA Virtual Assurance manager system. Continue with Step 3.

If the SCVMM Server is in the DNS, continue with Step 4.
Open the hosts file in the %windir%\system32\drivers\etc directory with an ASCII editor and add the following line:
```
ipaddress <SCVMM Server Name>
```
Enter the correct IP address and SCVMM Server name. For example:
```
192.168.50.50 mySCVMM
```
Click (Validate) in the upper-right corner.
If the connection to the SCVMM Server fails, verify whether the data you gathered according to the requirements for this scenario is still valid.

Work with the SCVMM administrator or Microsoft support to fix the SCVMM Server connection problem.