Administration Guide › Managing Virtual Environments › Microsoft Hyper-V Server › How to Configure Hyper-V Management › Add a New Hyper-V Server Connection to the Manager › Hyper-V Server Connection Failed

Hyper-V Server Connection Failed

Symptom:

After I have added a new Hyper-V Server connection under Administration, Configuration, the validation of the connection to the Hyper-V Server failed.

Solution:

The following procedures address the most common issues which can cause a connection failure:

• Verify, if the used Hyper-V Server connection data (server name, user, password) is still valid. If necessary, update the connection data.
• Verify, if the Hyper-V Server system is running and accessible.

To update the Hyper-V Server connection data

1. Click (Add) or (Edit) that is associated with the failed connection.

   The New or Edit Hyper-V Server dialog appears.

2. Add the valid server name, user, and password. Enable Managed Status and click OK.

   The connection data is updated.

3. Click (Validate) in the upper-right corner to validate the new settings.

   If the connection to the Hyper-V Server cannot be established, continue with the next procedure.

To verify, if the Hyper-V Server system is running and accessible

1. Open a command prompt on the CA Virtual Assurance manager system and run the following commands:

   nslookup <Hyper-V Server Name>
   ping <IP Address of Hyper-V Server>
   

2. Verify the output of the commands to find out whether the Hyper-V Server has a valid DNS entry and IP address.

   If the Hyper-V Server is not in the DNS, add the Hyper-V Server to the Windows hosts file on the CA Virtual Assurance manager system. Continue with Step 3.

   If the Hyper-V Server is in the DNS, continue with Step 4.

3. Open the hosts file in the %windir%\system32\drivers\etc directory with an ASCII editor and add the following line:

   ipaddress <Hyper-V Server Name>
   

   Enter the correct IP address and Hyper-V Server name. For example:

   192.168.50.50 myHyper-V
   

4. Click (Validate) in the upper-right corner.

   If the connection to the Hyper-V Server fails, verify whether the data you gathered according to the requirements for this scenario is still valid.

   Work with the Hyper-V administrator or VMware support to fix the Hyper-V Server connection problem.