Previous Topic: Security and MaintenanceNext Topic: Service Response Monitoring


Enable Maintenance Mode

You can enable SystemEDGE maintenance mode in CA Virtual Assurance, in which the agent stops processing all monitor entries and sending traps. Maintenance mode is useful if the agent's system is undergoing a planned outage and you want to avoid receiving false alarm traps.

While in maintenance mode, the agent continues to collect metrics and respond to SNMP requests, but it suspends processing all monitors and history collections. The agent saves the current value of all monitors at the beginning of the maintenance window, compares it to the current value at the end of the maintenance window, and sends traps in response to the current value as necessary.

Follow these steps:

  1. Open the Explore pane.

    Available groups, services, and systems appear.

  2. Expand Managed, and select a system.
  3. Click Monitoring Software.

    The Machine Details pane appears.

  4. Set the Maintenance Mode option to Enabled, and click Apply.

    The agent performs a warm start and enables maintenance mode.

To take the agent out of maintenance mode, simply disable the Maintenance Mode, and click Apply.