Administration Guide › Using Rules and Actions › Rules and Actions › Use a Predefined Action Type › List of Predefined Action Types › Create Event

Create Event

The Create Event action type lets you create events like system discovery, system deletion, multiple system discovery, and system management status changes.

The Details section of the action definition contains the following fields:

Event Status

Specifies the status of the event.

Event Component

Specifies the component name involved in the event.

Event Message

Specifies the message that the event generated.

Event Source

Specifies the source of the event.

Event Target

Specifies the target of the event.

Require Approval

Select to specify that the ticket requires approval by a third party.

Note: CA SDM must be configured to use this option.

Auto close ticket on approval/rejection

Select to close the ticket after it is approved or rejected.

Note: CA SDM must be configured to use this option.

Ticket Types

Select a valid ticket type from the drop-down list. Depending on your configuration, valid types include:

• Default
• Incident
• Problem
• Request

Note: CA SDM must be configured to use this option.

Templates

Specifies the template to use to create a ticket. Select a template from the drop-down list. Depending on the ticket type selected, the form is populated with corresponding values.

Note: CA SDM must be configured to use this option.