Administration Guide › Managing Virtual Environments › Citrix XenServer › How to Configure XenServer Management Components › Troubleshoot the AIM Instance Connection › The AIM Instance Status Icon Shows Disabled

The AIM Instance Status Icon Shows Disabled

Symptom:

After CA Virtual Assurance has discovered AIM instances in the network, the status icons of several instances show (Disabled). This AIM instance is not managed.

This status appears, if CA Virtual Assurance discovers an AIM with the following relationships:

• The AIM is configured for a Server that has a valid connection to the CA Virtual Assurance manager but is in unmanaged state.
• The AIM is connected to a Server that has not been configured.

Solution:

To change the status of the AIM instance to ready, do one of the following:

• Add the missing Server connection to the CA Virtual Assurance manager.
• Edit the existing Server connection and change its managed status to enabled.