Installation Guide › Upgrading CA Virtual Assurance › Prepare the Environment You Want to Upgrade › Back up the Entire System

Back up the Entire System

Perform the entire system (full) backup for the manager nodes. A manager node is any server that has the following components:

• Domain Server
• Distribution Server
• Databases
• EEM server

Back up the manager nodes using an industry standard tool (for example, ARCserve for Physical servers or Snapshots for Virtual Machines). If you have more than one manager node, verify that the backup is performed simultaneously on all the servers.

We recommend that the backup is done offline when there is no user activity. Verify that any active jobs for Remote Deployment are complete before you start the backup.

Note: As Disaster Recovery is for an entire system, consult other product owners who have software on the systems.

Follow these steps:

1. Navigate to Resources, Deploy pane, Jobs and verify that all jobs are 100 percent complete.
2. Stop the following services using one of the options:
   • The command-line interface:

     net stop CASMDmnSrvr
     net stop CASMDstrbnSrvr
     

   • Windows Service Control Manager:
     • CA SM Domain Server
     • CA SM Distribution Server
3. Do one of the following:
   • Take a snapshot of the entire manager system.
   • Take a ghost image of the entire manager system.
4. Restart the services that were stopped using one of the options:
   • The command-line interface:

     net start CASMDmnSrvr
     net start CASMDstrbnSrvr
     

   • Windows Service Control Manager.
     • CA SM Domain Server
     • CA SM Distribution Server

Note: If the backup is not performed on the manager node with the Domain Server, stop and start only the Distribution Service.