Installation Guide › Upgrading CA Virtual Assurance › Prepare the Environment You Want to Upgrade › Stop Services

Stop Services

Stop the following services before starting the upgrade.

Follow these steps:

1. Log out CA Virtual Assurance user interfaces.
2. Stop the following Windows services:
   1. CAAIPApache
   2. CA Message Queuing Server (ActiveMQ)
   3. CAAIPTomcat

      Important! If the CAAIPTomcat service cannot be stopped, terminate the associated java.exe process from the task manager. To identify the java.exe process, open the task manager, click "View", "Select column ...", and select "Image Path Name". The java.exe process that must be terminated is the one with the following path name: Install_Path\ProductName\jre\bin\java.exe