Be sure that the most current release of CA Common Services is installed.
Business Value:
The latest release of CA Common Services contains the most current infrastructure updates. These updates allow you to use newer features of CA View, including licensing changes, service desk integration, and product health checks. Staying on the current release and service pack of CA Common Services helps you avoid problems encountered by others, getting you up to speed sooner.
More Information:
For more information about CA Common Services, see the CA View Installation Guide.
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