Handling Abends

When possible, the text that accompanies the codes listed in this chapter indicates the cause of the abend listed and suggests a corrective course of action. For other abend codes, the text directs you to contact CA Technical Support.

Before you call about an abend, make sure that you have the following information on hand:

Abend code
Address at which the abend occurred
CA VM:Tape console listing including the diagnostic display output
Console listings of any other products (CA or otherwise) that CA VM:Tape was interfacing with when the abend occurred
Any details available about the events preceding the abend

Also, make sure that the dump is available; you may be asked to send it to CA if your problem cannot be resolved over the telephone.

In the abend codes listed below, the first three letters indicate the name of the CA VM:Tape CSECT from which the abend was called. Abends caused by program interrupts have a prefix of PRG followed by the interrupt code. CMS abends will cause a CA VM:Tape abend with a prefix of DMS followed by the CMS abend code.

Note: Any abends not documented in this chapter are caused by internal logic or other unexpected errors. If any undocumented abends occur, report them to CA Technical Support.