The following are the known issues related to the soft-appliance (not the CA User Activity Reporting Module user interface).
Symptom:
EiamAdmin user name and password are not recognized when trying to log into the CA User Activity Reporting Module server (not through the user interface).
Solution:
To perform maintenance-related tasks, such as configuring archiving, the installation creates another user name, caelmadmin, and assigns it the same password as the installer provided for EiamAdmin. Use the caelmadmin user name and password to log into the CA User Activity Reporting Module server.
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