Release Notes › Known Issues › Virtualization

Virtualization

The following are the known issues related to virtualization.

VAPP Provisioning on ESX Server Fails

Symptom:

Provisioning the CA User Activity Reporting Module VAPP for 12.5.02 fails with the following error:

Error: Host CPU is incompatible with the virtual machine's requirements at CPUID level 0x8000001 register 'edx'

Solution:

This error occurs when the host VT (Virtualization Technology) is not enabled. To resolve the issue, enable VT in BIOS for the ESX server before provisioning. Consult your host computer hardware documentation for information on enabling VT in your environment.

Performance Problems on ESX Server

Symptom:

When running CA User Activity Reporting Module in an ESX environment you may encounter performance problems. These problems can apply to CA User Activity Reporting Module, as well as other virtual application servers running on the same ESX server.

Solution:

This issue has been resolved in some cases by installing VMware tools on the CA User Activity Reporting Module appliance. VMware tools is not officially supported, so this solution may not work in all environments.