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Power Setting Prerequisites for Certain HP and IBM Computers

When CA User Activity Reporting Module is installed on HP Proliant DL 380G5 Series servers and IBM X3650 Series servers with default power use settings, iGateway issues may occur, resulting in slow operation, or other interface issues that may require a manual service restart.

To prevent this potential issue, change the settings before you install CA User Activity Reporting Module.

Note: If you have already installed CA User Activity Reporting Module, you can stop the computer, change the settings as outlined, and restart the computer.

To change the power use settings on HP Proliant DL 380G5

  1. Access the BIOS Settings menu.
  2. Navigate to the power use settings.
  3. Select “OS Control Mode” from the available choices.

    Note: The default setting is “HP Dynamic Power Settings Mode”.

To change the power use settings on IBM X3650

  1. Access the BIOS Settings menu.
  2. Navigate to the power use settings.
  3. Disable the following parameters: