CA EEM Release Notes › Known Issues › Authentication to an SSL Enabled Directory over Non-SSL Port Fails

Authentication to an SSL Enabled Directory over Non-SSL Port Fails

Symptom:

When I disable SSL connections to an external directory and later try connecting to that external directory using SSL port 636, the authentication fails, and I am unable to login to CA EEM GUI.

Solution:

You cannot use an SSL port to connect to an external directory even if the SSL connection is disabled. To connect to an external directory that is configured for SSL connections, over non-SSL ports, you must do the following:

1. Open iPoz.conf file and edit the following entry to reflect any valid non-SSL port:

   <ExternalDirPort>non-SSL port</ExternalDirPort>
   

2. Restart iGateway

   You can now connect to an SSL enabled external directory over non-SSL ports. The authentication is successful and you can login to CA EEM GUI.