CA EEM Release Notes › Known Issues › Application Data is Missing After Connecting to CA SiteMinder

Application Data is Missing After Connecting to CA SiteMinder

Valid on SUSE Linux 9.0

Symptom:

When I attach my application having more than 30,000 policies to CA EEM server and try to connect to CA SiteMinder, I receive the following error and I lose my application data:

EE_NOTALLOWED

Solution:

You may receive this error due to low JVM memory. To increase JVM memory, you must use the ConfigTool.exe to add the following lines of code to the igateway.conf file:

<JVMSettings>
                  <loadjvm>true</loadjvm>
<!-- Increasing the jvm heap memory -->
        <Properties name="test">
                <jvm-property>-Xmx256M</jvm-property>
        </Properties>
</JVMSettings>

To add the preceding code, open the iTechnology folder and run the ConfigTool.exe as follows:

./ConfigTool.exe -merge -comp igateway -xml "<JVMSettings><Properties name=\"MaxJVMHeap\"><jvm-property>-Xmx[memory_size]</jvm-property></Properties></JVMSettings>"

Where

[memory_size]

Specifies the memory that the JVM uses. You must set this value based on your requirements.