Implementation Guide › Installing CA User Activity Reporting Module › Installation Troubleshooting › Register CA User Activity Reporting Module Server with the CA EEM Server

Register CA User Activity Reporting Module Server with the CA EEM Server

Symptom:

During installation, the CA User Activity Reporting Module application did not register successfully with the CA EEM server. The CA User Activity Reporting Module application depends on the CA EEM server for the management of user accounts and service configurations. If the CA User Activity Reporting Module application is not registered, the software will not run properly.

The shell script mentioned in the procedure that follows is automatically copied to the named directory during installation.

Solution:

Register the CA User Activity Reporting Module application with the CA EEM server manually.

To register the CA User Activity Reporting Module application

1. Access a command prompt on the CA User Activity Reporting Module server.
2. Log in with the caelmadmin account credentials.
3. Switch users to the root user with the following command:

   su -
   

4. Navigate to the directory, /opt/CA/LogManager/EEM.
5. Execute the following command:

   ./EEMRegister.sh
   

   The shell script registers the CA User Activity Reporting Module application with the CA EEM server.