Administration Guide › User Accounts › Reset a User Password

Reset a User Password

You can reset the password for users that forget their password. If a user gets locked out for exceeding the configured number of attempted logins that fail because of a forgotten password, you can reset the password and then the user can unlock the account, if allowed by the corresponding password policy.

To reset a user password

1. Click the Administration tab and the User and Access Management subtab.
2. Click the Users button.
3. Search for the user account to edit.
   1. Select Application User Details.
   2. Enter the user name in the Value field, where Attribute is set to User Name and Operator is set to LIKE.
   3. Click Go.
4. Click the user name under the Users tree.

   The selected User account details appear.

5. In the Authentication pane, select Reset Password.

   The New Password and Confirm Password fields appear.

6. Enter the new password in the New Password and Confirm Password fields.
7. Click Save and then click Close.