Administration Guide › User Accounts › Self-Administration Tasks › Unlock a User Account

Unlock a User Account

You can unlock a locked user account regardless of your role, if permitted by the password policy. When your account becomes locked, another user must unlock it so you can have access to the privileges granted to your role.

Locks and unlocks are controlled by the following two password policies:

• Lock user account after <n> failed logins
• Allow users to unlock passwords

User accounts can become locked if the password policy is set to lock user accounts after a certain number of failed logins and the user logs in with invalid credentials a number of times that exceeds the specified threshold.

Any user can unlock the account of another user if the password policy to allow users to unlock passwords is set. You need the user's password to unlock that user account.

To unlock a user account

1. Click the Administration tab and the User and Access Management subtab.
2. Click Unlock User on the left pane.
3. Enter the user name and password, and then click Unlock.

   The user account is unlocked.

More information:

Configure Password Policies