CA EEM Release Notes › General Considerations › Communication between CA EEM Server and Client Is Broken in an IPv6 Environment

Communication between CA EEM Server and Client Is Broken in an IPv6 Environment

Valid on Windows

Symptom:

The communication between a client and its server is broken in an IPv6 environment.

Solution:

In an IPv6 environment, the aforementioned platforms cannot communicate with the DNS server to resolve IPv6 addresses to host names. Hence, the communication between a client and its server is broken. You must perform the following steps to enable communication:

1. Open the hosts file located in the following folder:

   <Windows_install_drive>\WINDOWS\system32\drivers\etc

2. Add the IP address and host name of the destination computer to the existing IP addresses and host names in the following format:

   IPv6_Address Hostname

   For example, 2002:9b23:2d52::b892:c8f3:5695:fd5c GPC00015, where 2002:9b23:2d52::b892:c8f3:5695:fd5c is the IP Address and GPC00015 is the host name of the corresponding computer.

3. Save and close the hosts file.

   The IPv6 address of the destination computer is mapped to the host name of the destination computer.

Note: You must repeat this procedure on all client and their corresponding server computers. For more information on IPv6 and Windows, see the following link: http://www.microsoft.com/technet/network/ipv6/ipv6faq.mspx