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Error Using Kerberos Authentication

Valid on SUSE Linux 9

Symptom:

When I perform Kerberos authentication, I receive an "EE_Authentication" error.

Solution:

Enable trace in the CA EEM to capture the details of the error in the iPoz log file. If you receive the error message ‘libkrb5.so file does not exist’ in the iPoz.log file, create a link from the existing libkrb5.so.* file to the libkrb5.so file.

You receive this error if the authentication process is unable to locate the libkrb5.so file in the LD_LIBRARY_PATH.

Note: The iPoz.log file logs the error only if you enable trace on CA EEM. For information on how to enable tracing, see the Programming Guide.

Example: Create a link

The following example searches for the available version of libkrb5.so file and creates a link:

# find / -name libkrb5.so.*
/usr/lib/libkrb5.so.17.3.0
# ln -s /usr/lib/libkrb5.so.17.3.0 /usr/lib/libkrb5.so

Error Using WebLogic 8.1 Application Server

Symptom:

When I deploy an application that uses the CA EEM Java SDK, on a WebLogic 8.1 Application server, I receive a ClassCastException.

Solution:

You receive this error if the WebLogic server is configured to use its own implementation of HTTPSUrlConnection for HTTP handlers.

To avoid this error, configure the WebLogic server to use the SUN handlers by adding the -DUseSunHttpHandler=true parameter to the JVM options.

For information on how to set the parameters, see the JVM documentation.

Error Using XACML and SPML Services

Symptom:

When I use XACML and SPML services with JRE1.5 installed, I receive the following error:

java.lang.NullPointerException

Solution:

To use XACML and SPML services with JRE1.5, do the following:

  1. Stop Tomcat Server.
  2. Copy the xercesImpl.jar file from the WEB-INF/lib directory of oasis.war to the jre/lib/ext directory.
  3. Start Tomcat server.

For more information about this issue, see http://bugs.sun.com/bugdatabase/view_bug.do?bug_id=6219364.

Export Application Takes Time

Valid on Linux

Symptom:

The Export Application feature takes a long time to export an application.

Solution:

To optimize the time taken to export an application, do the following:

  1. Stop iGateway.
  2. Open the /opt/CA/SharedComponents/iTechnology/ directory.
  3. Edit the S99igateway script file as follows:
  4. Start iGateway.