Release Notes › Known Issues › Event Correlation › Correlation Service Fails to Initialize on Startup

Correlation Service Fails to Initialize on Startup

Symptom:

The correlation engine fails to initialize on startup. When this happens CA User Activity Reporting Module generates a Correlation Service log entry, and a self-monitoring event with the following text:

Unable to initialize service CorrelationService: java.lang.RuntimeException: com.ca.elm.common.repository.RepositoryException: Error authenticating to EEM <hostname>

Solution:

To resolve this issue, restart ELM Services using the following procedure:

1. Click the Administration tab, then the Services subtab, and expand the System Status node.
2. Select the CA User Activity Reporting Module server where you want to restart services.
3. Click Restart Services.