Symptom:
After upgrading to CA User Activity Reporting Module version 12.5, and manually installing an offline susbcription package on an offline proxy server, you cannot access the offline package through the CA User Activity Reporting Module user interface. In Subscription Service Configuration for the offline server, when you choose the offline package in the File dropdown, and click Browse, a timeout message appears.
Solution:
A .jar file in the IGW folder of the proxy server needs to be deleted. To delete the file, do the following:
./S99igateway stop
rm -rf Subscription.jar
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