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Event Data With Non-UTF8 Characters Does Not Display in XML or PDF

Symptom:

Query or report results that contain non-UTF8 characters cannot be exported to XML or PDF formats. This issue applies only to events collected before updating to r12.5.

Solution:

Non-UTF8 characters in historical event data causes XML parsing to fail, which also prevents PDF export. Historical data without non-UTF8 characters exports properly to XML and PDF.

You can also export event data containing non-UTF8 characters as an MS Excel spreadsheet.