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Message Parsing Files Fail to Appear in Integration Wizard

Symptom:

After upgrading CA User Activity Reporting Module, when you open the integration wizard to edit an existing integration, or create a new one, Message Parsing files fail to appear. The XMP shuttle control where MP files normally appear is blank.

Solution:

You can increase the java heap size to eliminate this issue, and display MP files in the Integration Wizard.

  1. Navigate to the iTechnology Directory at /opt/CA/SharedComponents/iTechnology and stop iGateway:
     ./S99igateway stop
    
  2. Open the caelm-agentmanager.group file and locate the max heap size value as shown in bold in the following example:
     <JVMSettings>
    
                    <loadjvm>true</loadjvm>
    
                    <javahome>/usr/java/latest/jre</javahome>
    
                    <Properties name="java.endorsed.dirs=/opt/CA/SharedComponents/iTechnology/endorsed" >
    
                            <system-properties>java.endorsed.dirs=/opt/CA/SharedComponents/iTechnology/endorsed</system-properties>
    
                    </Properties>
    
                    <Properties name="initial heap size" >
    
                            <jvm-property>-Xms512m</jvm-property>
    
                    </Properties>
    
                    <Properties name="max heap size" >
    
                            <jvm-property>-Xmx768m</jvm-property>
    
                   </Properties>
    
            </JVMSettings>
    
  3. Change the value as illustrated:
         <jvm-property>-Xmx1024m</jvm-property>
    
  4. Save and close the file, and restart iGateway:
    ./S99igateway start