Implementation Guide › Disaster Recovery › Restore a CA User Activity Reporting Module Server After Subscription Update

Restore a CA User Activity Reporting Module Server After Subscription Update

You can restore a CA User Activity Reporting Module server after a failed or otherwise undesirable subscription update. Each subscription download creates backup files labeled with the date of the backup. This procedure restores only the log manager server itself, not EEM or other components.

To restore a server after subscription update

1. Stop the iGateway process on the new server.

   To do this, navigate to the /opt/CA/SharedComponents/iTechnology folder and execute the following command:

   ./S99igateway stop
   

2. Navigate to the directory, /opt/CA/SharedComponents/iTechnology.
3. Enter the following command

   sh ./restore.sh <backupdate> <backupversion>
   

   For example:

   sh ./restore.sh 22-Sep-2010 12.0.45.10
   

4. Navigate to the directory, /opt/CA/SharedComponents/iTechnology.
5. Start the igateway process.

   To do this, execute the following command:

   ./S99igateway start